While many Dune: Awakening players have received automatic compensation from Funcom, others may still be missing key equipment. If you're one of them, don’t worry—this guide walks you through the steps of accessing support Dune Awakening Solari and securing your rightful reimbursements.



Begin by documenting your losses. Take screenshots of your inventory before and after the incident, as well as any error messages or technical anomalies that occurred. These records will be crucial for proving your case.



Next, open a ticket through the official support portal. Provide detailed information, including the time of item loss, affected region/server, and list of missing assets. Be specific—generic claims may be delayed or denied.



Monitor your support email or Funcom account messages. The team often responds within a few business days. Check junk folders or in-game mailboxes for silent reimbursements that may have already occurred.



Once approved, your items will either be deposited directly into your vault or available via the in-game claims console. Visit the Dune Awakening Items for sale nearest hub and interact with the device to claim your restored gear.



If you receive the wrong item or experience duplicate losses, submit a follow-up ticket. Funcom has clarified that continued glitches are eligible for additional review.



Be respectful and patient. Support teams are handling high volumes of claims, especially following patch updates. Clear, concise communication will speed up your resolution.



To prevent future issues, enable inventory auto-backups if available and avoid logging out during server transitions. Also, stay informed via patch notes which may identify known bugs and trigger conditions.



With a bit of persistence and clarity, players can reclaim their rightful tools and continue carving their path across the deserts of Arrakis.